Personal data

We attach great importance to the protection and retention of your personal data. This is why we are communicating our Privacy Policy to you in order to enable you to exercise your rights, and to help you better understand what personal data may be collected, for what purposes and under what conditions. This policy is governed by the RGDP, which came into force on May 25, 2018.

1. ABOUT US

The processing of personal data implemented from our website is under the responsibility of two joint data controllers: - The company EURL BARNABÉ AIME LE CAFÉ which creates the collections, manages the manufacturing, prepares your orders received on the site, manages our website http://www.barnabeaimelecafe.com) and carries out the marketing, communication and promotion of the products sold there. This company is registered with the RCS of Toulouse under the n°502453434, its head office is at 10 rue Labeda 31000 Toulouse. - The company EIRL EMAGMA which hosts the website and stores the data received. This company is registered with the RCS of Foix under the n° 537, its head office is at 32 av du Général de Gaulle 09000 Foix. If you have any questions about this privacy policy and/or the use of your personal data on the Website, please contact us at the following email address: barnabeaimelecafe@yahoo.fr.

2. YOUR PERSONAL DATA

As part of your use of our Site, we may collect and process different types of data depending on the products, services or features you use. A. Data collected The information that may be collected is as follows: - Identification and contact information: your first name, last name, language and country from which you interact with us, your e-mail address, postal address, delivery address and telephone number; - Payment data: your bank details (in this respect we inform you that all payment transactions are encrypted by the receiving bank and that we do not store any credit card number), information on your purchases, orders, returns, etc.; - Information on your personal data: your name, address, telephone number, e-mail address, address, telephone number, etc.; - Information on your purchases, orders, returns, etc.; - Information on your personal data: your name, address, telephone number, fax number, e-mail address, e-mail address, postal address, delivery address and telephone number. Personal preferences: for example your wish list (a function that is still inactive on our site). Certain data are mandatory fields since they are data that we need to allow you to access a feature. For example, to deliver a package we need your cell phone because it is through this means that you receive notifications from the Post Office when your package is delivered via Colissimo. It is important that the personal information shared about you is correct and up to date. Thus, we thank you to update your data in case of change. We do not process any personal data that could be qualified as "sensitive" (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the regulations relating to personal data. Our Site is not intended for children and therefore we do not process any data relating to children. B. Data obtained via cookies Subject to your consent, we use cookies and other similar technologies to facilitate your navigation on our Site by adapting it to your equipment or search engine and to offer you products that correspond to your purchasing habits. Cookies allow us to collect several types of data: - Usage data - this information includes the products and services you have purchased from us and how you use our Site. - Technical data - this information includes : your IP address, search engine and version, location and time zone, browser extension, operating system and platform, and other technical data about the device you use to browse our Site; and - Information about your visit, including URLs and click stream, to and from our Site (including date and time), the products you viewed or searched for, page response time, download errors, time spent on pages, interaction on pages (such as clicks and cursor movements), how you leave pages. The personal data listed above may be processed for the following purposes: - Management of the registration on our Site. Your data is used to create your customer account. You have the possibility to delete your account on our Site at any time. - Management of an order: The processing of your data is necessary to keep you informed of the status of your order, to prepare your order, to accept your payment, to give you access to the after-sales service and to manage the returns of your orders. - Access to customer service: We process your data as part of our customer service in order to respond to your requests. - Improvement of our services: We process your navigation and purchase data for analysis and statistical purposes. Indeed, this data allows us to analyze the way you use our Site and to improve its ergonomics and quality. - Marketing: As part of your subscription to our newsletter, we process your data in order to manage your subscription and to send you targeted information by email sparingly. You can unsubscribe from our newsletter at any time by clicking on the direct link at the bottom of the newsletter or by sending a request to barnabeaimelecafe@yahoo.fr.

 

3. TRANSFER OF DATA TO THIRD PARTIES

As part of your use of our site, you may receive information from third parties we work with to provide certain services to you. These may include : - Financial institutions - Fraud detection and prevention entities - Logistics, transportation and delivery services - Marketing and advertising service providers We may share your information with our third parties for the following purposes for example: - Payment services in order to process payment; - Delivery companies in order to deliver your order; - Credit agencies and fraud prevention in order to verify your credit and identity;

4. LEGAL GROUNDS

For the processing of your data, we rely on legal grounds that depend on the way you interact with our Site. When you purchase products from our Site, we collect and process your personal data in order to execute the contract that binds us to you. For example, we need your postal details to deliver your order or your bank details to process payment. We also rely on other legal grounds such as your legitimate interests. For example, we consider that it is in your interest that your identity cannot be used for fraudulent purposes, that our customer service people have access to your order information to better serve you or that we can better understand your use of our Site in order to improve its ergonomics and the services we offer you. We take particular care to respect the importance given to consent in the General Data Protection Regulations 2016/679.

5. HOW LONG WE KEEP YOUR DATA

We will keep your data for as long as you remain a customer but also for a period of 12 months following your last order in order to answer any questions you may have.

6. YOUR RIGHTS

Your consent must be given in a clear and unambiguous manner. This is why, when you agree to receive our communications (through newsletters in particular): - we explain to you the use we will make of your data and the type of communication you will receive; - you must check a box validating your consent to be subscribed to said communications; - children under the age of 13 cannot give their consent; you can withdraw your consent at any time. In the event that you wish to unsubscribe from our communications, you may at any time click on the link at the bottom of each email "To unsubscribe, please visit this page. "A page will then open and you just have to click on the "validate your unsubscription" button. If you have a customer account on our website, you can also unsubscribe or change your preferences by logging in to your profile. Cookies (including those in banner ads) require specific unsubscribing; please click here for more information. B. Other rights In accordance with the French law "Informatique et Liberté" of January 6, 1978, as amended by the law of August 6, 2004, but also in accordance with the General Data Protection Regulations 2016/679, you have the right to access, rectify, modify and delete data concerning you.

7. SECURITY OF YOUR PERSONAL INFORMATION

In the case of an account creation, you have chosen a password. You are responsible for the confidentiality of this password. That is why we recommend that you choose an effective password and do not share it. We recommend that you connect only on secure networks, preferably private networks. Be aware of the risks involved on public wifi networks. If you receive an email claiming to be the brand we work for and asking you to provide personal information, please do not reply and forward this email to us so that we can take the necessary action.

express shipping
express shipping

Your package delivered in 48 to 72 hours in metropolitan France

Free shipping
Free shipping

From €80 of purchase in metropolitan France

Secured payment
Secured payment

Credit card, Visa, La carte française, Mastercard, American Express and Paypal

Allô Barnabé
Allô Barnabé

Call us: +33 5 34 66 20 05
Monday to Friday,  8:30 am to 5 pm